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Warranty

Warranty Policy

At Jaziah for Technology Services, we provide warranty support according to the manufacturer’s warranty terms and local supplier conditions. Warranty coverage may vary by product and brand

Warranty Duration

  • Warranty duration depends on the product and brand (for example: printers, projectors, laptops, POS devices, and accessories may have different coverage periods).

  • The warranty period starts from the invoice date.

  • Some products may include an official warranty from the manufacturer or authorized distributor

What’s Covered

Warranty typically covers manufacturing defects and hardware faults under normal use, including:

  • Device not powering on or unexpected shutdowns

  • Hardware failure not caused by misuse

  • Factory defects confirmed during inspection

What’s Not Covered

Warranty does not cover:

  • Physical damage (drops, cracks, broken parts)

  • Liquid damage, moisture, or exposure to heat

  • Improper installation, misuse, or electrical issues (power surges, wrong adapters)

  • Unauthorized repair or opening the device

  • Normal wear and tear

  • Consumables and accessories that are meant to be replaced (e.g., ink/toner, batteries, cables) unless defective on arrival

How to Claim Warranty

To request warranty support:

  1. Contact us on WhatsApp or phone and share your order number/invoice.

  2. Share a short description of the issue (photos/video are recommended).

  3. We will confirm eligibility and guide you to the next step.

📞 079 031 96 98
📧 info@jaziahtech.com

Repair / Replacement Process

  • If the issue is covered, the product will be repaired or replaced based on supplier/manufacturer approval.

  • Processing time depends on the product type and parts availability.

  • If replacement is not available, an alternative solution may be offered according to our Terms & Conditions.

Important Notes

  • Please keep the original invoice and product serial number.

  • Warranty services may require inspection before approval.

  • This warranty policy is subject to our Terms & Conditions and applicable supplier/manufacturer policies.